Privacy policy

Privacy policy

We Gurantee your privacy 
If your contact information, such as email, phone number, and postal address, is provided to us, we store this information to assist you in the future. For example, to provide personalized advice about our customized solutions, inform you about our new collections, inquire about your satisfaction with a purchase, and address any further requirements. Moreover, it may happen that one of our manufacturers/suppliers announces a recall on a certain product. In such cases, it is necessary for us to notify our consumers. We also retain your information for sending out newsletters and tracking participants in promotions. For the processing of personal information, AROWONEN qualifies as a controller in accordance with European guidelines GDPR (General Data Protection Regulation) (EU) 2016/679, known in Dutch as AVG (Algemene Verordening Gegevensbescherming). Basically, this means that we have your permission to store your data. Also, we should always ask for your permission to withdraw, remove, and correct data.

Further information about our privacy policy:

Our company:
ROTTERDAM - FURNITURE FLAGSHIP STORE
Karel Doormanstraat 319 
3012 GH Rotterdam
The Netherlands

AMSTERDAM - HOME DECORATION BOUTIQUE
Willemsparkweg 79
1071 GT Amsterdam
The Netherlands

Contact information
TEL: 
+31850493201
E-mail: contact@arowonen.com
E-mail: webshop@arowonen.com

CofC FLAGSHIP STORE: 86498088
CofC DECORATION BOUTIQUE: 86498088
CofC WEBSHOP: 82343810

If you have any questions regarding our products or services, please do not hesitate to contact us by phone or email.

Email
When saving your email address, it will only be within the framework of an agreement and will not be used to communicate unsolicited messages without your permission.

Postal Address
We use the postal address only to send orders and information you have requested through an agreement.

Telephone
We will only call you to inform you about our collection, services, with a contract, and only when we have your permission. 

Other Personal Information
We only process through cookies if the processing of your data is required for: Execution of an agreement with a good interpretation of a public duty, the defense of our legitimate interests (unless your interest or fundamental rights and freedoms prevail over the interest), or; has given consent to the processing in collecting them.  We keep your data in any case no longer than necessary for the processing of the purposes for which it was collected. 

Sensitive Data
The information collected is only used internally and is not passed on to other organizations.
 
Transfer Safety
When we transfer or receive your data on our website, we always use encryption technologies recognized as accepted standards within the IT sector. If we receive or transfer sensitive information such as financial information, we use a secure server. We have introduced necessary security measures to prevent loss, misuse, or alteration of information.
 
Safety Storage of Data
On the entire website, including the page where you provide personal information, we use a secure connection. Passwords are always stored encrypted. Sending personal emails is done via a secure connection. We take technical and organizational measures to counteract data loss or unlawful processing.
 
Access to Your Data
On request, we make website visitors aware of the personal data processed by them. Any incorrect data can be corrected, added, or removed. This can be requested through our email address: contact@arowonen.com
 
Contact
If you wish to comment on our privacy policy, please contact us using the information below. This privacy policy may be changed at any time. Changes will be published, and if necessary, you will be informed by email. Requests for access to personal data can be made by sending an email with your request to contact@arowonen.com. Your request will be processed within 30 days.

If you have any questions regarding our products or services, please do not hesitate to contact us by phone or email.

These Terms & Conditions were last amended on 12/01/2025.